Custom Factory Order

Frequently Asked Questions

How do I start custom vehicle order process?

Simply tap the Start My Custom Order button, provide some information, make some selections and hit submit. A Sales Consultant will contact you and help you complete your vehicle order by selecting from the available colors, options and accessories. This can be done in person, over the phone or via text and email.

Is there any extra charge for a custom-ordered vehicle?

No, there is no extra charge for custom ordering a vehicle. Vehicle prices are negotiated and agreed upon by the customer and the dealer at the time of ordering. Your dealer may require a deposit to place your order.

What if programs or incentives get better while my vehicle is being built?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.

Will I be updated while my vehicle is being built?

Our team will provide you updates as we receive them from the manufacturer on where your vehicle is in the process and the estimated arrival date. Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.

How long will it take to have my vehicle built?

Each model has a different amount of time associated with the custom build. Our team will be able to provide you with more specific details on estimated build time once you select a model. Generally, orders fulfill in 10-14 weeks.