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Frequently Asked Questions
What is a Stellantis CTP vehicle?
The Stellantis Courtesy Transportation Program (CTP) provides customers with temporary transportation while their personal vehicle is being serviced at Marion CDJR. These loaner fleet vehicles are considered new demonstrator units—they've been lightly driven but remain classified as new for sale purposes. This gives you the opportunity to purchase a nearly new, well-maintained vehicle with full factory warranty coverage at a notably reduced price.
What are the benefits of purchasing a CTP vehicle?
CTP vehicles offer significant value because they often qualify for all new-vehicle incentives from the manufacturer while also being discounted further due to their limited use. These vehicles are typically low-mileage and maintained by certified Mopar® service technicians while in our program. After their term in the program, they're offered for sale at a lower price and remain eligible for some factory-direct incentives. They stay under our care and supervision throughout the entire process, ensuring the highest quality standards.
When does the warranty start on a CTP vehicle?
The original factory warranty on CTP units starts when they're placed in service as loaner vehicles. For specific warranty details and information on remaining coverage for any CTP vehicle, contact our sales team for complete information.
Does CDJR offer courtesy transportation when my vehicle is in for service?
Many CDJR dealers provide courtesy transportation vehicles or shuttle service for customers whose Chrysler, Dodge, Jeep, or Ram vehicles are in for maintenance or repair; availability and specifics are dealer‑dependent.
How does Mopar roadside assistance tie into courtesy transportation?
Mopar roadside assistance includes towing to the nearest FCA/Stellantis dealer for covered vehicles, and once at the dealer, that store may provide a courtesy vehicle, shuttle, or other transportation options based on its policy.
What warranty support exists when a CDJR vehicle breaks down under warranty?
New Chrysler, Dodge, Jeep, and Ram models typically include 24‑hour towing and roadside assistance during the basic or powertrain warranty term, with the vehicle towed to a franchised dealer's service department.
Are there specific "courtesy transportation vehicles" for CDJR like Ford FCTP or GM CTP?
Stellantis does not brand the program as visibly as Ford's FCTP or GM's CTP, but many CDJR stores designate new vehicles as loaners and later retail them as low‑mileage units with remaining factory warranty and eligible protection plans.
Can customers purchase former CDJR service loaners? And why?
Yes, dealers often retail former service loaners as New Retired CTP, pre‑owned or demo inventory, typically with low mileage, remaining factory coverage, and eligibility for Mopar Vehicle Protection or FlexCare plans. The retired CTP vehicles often carry all of the new vehicle incentives with some added benefits and discounts making them a great choice for customers who are looking for larger discounts.
Who should customers contact with questions about courtesy or coverage on CDJR vehicles?
Customers can contact the selling CDJR dealer's service department or Mopar customer support via the published toll‑free numbers for questions about transportation options or protection plan details.
When does the factory warranty coverage begin for CTP vehicles?
The factory warranty coverages including the 36-month/36,000-mile basic limited warranty and 5-Year/60,000-miles powertrain coverage begin on the day dealer places the vehicles in CTP program. There are extended coverages available for clients looking for longer terms. Please ask dealer for details.
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Shop New Inventory Shop Pre-Owned Inventory Homepage What is a Stellantis CTP vehicle?Do I need an appointment to shop at Marion Chrysler Dodge Jeep Ram?Stopping by whenever you have some free time to shop is highly encouraged, and our doors are always open to our friends in Marion. If your schedule is fit to burst with other upcoming events, an appointment is also a smart idea. Reserving some one-on-one time with one of our friendly experts guarantees that you get the most out of your valuable time spent perusing our copious inventory.
Can I set up price drop alerts for vehicles that interest me?You sure can, and it's amazingly simple and easy to use this complimentary tool on our website. While you're on the vehicle description page of the automobile that piques your interest, just click on the bell icon. After doing this, we'll let you know immediately the next time we lower this car, truck, or SUV's price so that you can take advantage of this great deal. It's a superbly convenient way to automatically save even more on your next vehicle purchase.
What do I need to bring with me when I come to Marion Chrysler Dodge Jeep Ram?Your valuable time is important to both you and our team, so we've streamlined the car buying and loan process significantly. All you need to bring with you to drive home in your dream vehicle are the following items and we will handle the rest:
- Your Social Security number
- A valid driver's license
- Home ownership or renter's documents
- Pay stub or other employment verification info
- Relevant documentation for co-applicant and/or cosigner (if applicable)
Does Marion Chrysler Dodge Jeep Ram accept trade-in vehicles?Yes. We would love to purchase your trade-in vehicle today. Our staff takes immense pride in providing the best prices possible on trade-in vehicles, so come see for yourself why so many other savvy shoppers turn to us first when the time comes to maximize the value of their old vehicle and upgrade into a brighter automotive future.
Should I trade my car in at Marion Chrysler Dodge Jeep Ram or sell it myself?Trading in your car at Marion Chrysler Dodge Jeep Ram is significantly easier and substantially more rewarding than selling it on your own if you're a car shopper who places a high priority on convenience, value, and time well spent. To maximize the return on your old car, all you have to do is connect with our team of knowledgeable and friendly used car specialists by calling 828-652-2858 and we will get to work immediately on providing you with an outstanding estimate that delivers a truly impressive amount of value to you.
After accepting your optimized and personalized trade-in quote, you can turn your attention right away to where the real fun begins: Shopping for the right high-quality and affordable used car, truck, or SUV to park in your front driveway.
Disclaimer:
Dealer Discount applied to everyone. Vehicle may include dealer added accessories which may not be reflected in the final sale price. Dealer reserves the right to add or remove accessories prior to sale. See dealer for details. *Price excludes Tax, Title, License, $899 Doc Fee or Accessories.
MSRP is the Manufacturer's Suggested Retail Price (MSRP) of the vehicle. It does not include any taxes, fees or other charges. Pricing and availability may vary based on a variety of factors, including options, dealer, specials, fees, and financing qualifications. Consult your dealer for actual price and complete details. Vehicles shown may have optional equipment at additional cost.
The estimated selling price that appears after calculating dealer offers is for informational purposes, only. You may not qualify for the offers, incentives, discounts, or financing. Offers, incentives, discounts, or financing are subject to expiration and other restrictions. See dealer for qualifications and complete details.
Images, prices, and options shown, including vehicle color, trim, options, pricing and other specifications are subject to availability, incentive offerings, current pricing and credit worthiness.
In transit means that vehicles have been built, but have not yet arrived at your dealer. Images shown may not necessarily represent identical vehicles in transit to your dealership. See your dealer for actual price, payments and complete details.
The Manufacturer's Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.
New vehicle pricing includes all offers and incentives. Tax, Title, Tags, and $899 dealer doc fee not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 828-652-2858 or by visiting us at 44 Worley Road, Marion, NC 28752.
Max payload/towing estimate ratings shown. Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details.
Disclaimer:
Dealer Discount applied to everyone. Vehicle may include dealer added accessories which may not be reflected in the final sale price. Dealer reserves the right to add or remove accessories prior to sale. See dealer for details. *Price excludes Tax, Title, License, $899 Doc Fee or Accessories.
MSRP is the Manufacturer's Suggested Retail Price (MSRP) of the vehicle. It does not include any taxes, fees or other charges. Pricing and availability may vary based on a variety of factors, including options, dealer, specials, fees, and financing qualifications. Consult your dealer for actual price and complete details. Vehicles shown may have optional equipment at additional cost.
The estimated selling price that appears after calculating dealer offers is for informational purposes, only. You may not qualify for the offers, incentives, discounts, or financing. Offers, incentives, discounts, or financing are subject to expiration and other restrictions. See dealer for qualifications and complete details.
Images, prices, and options shown, including vehicle color, trim, options, pricing and other specifications are subject to availability, incentive offerings, current pricing and credit worthiness.
In transit means that vehicles have been built, but have not yet arrived at your dealer. Images shown may not necessarily represent identical vehicles in transit to your dealership. See your dealer for actual price, payments and complete details.
The Manufacturer's Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.
New vehicle pricing includes all offers and incentives. Tax, Title, Tags, and $899 dealer doc fee not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 828-652-2858 or by visiting us at 44 Worley Road, Marion, NC 28752.
Max payload/towing estimate ratings shown. Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details.
